General Manager Job at Broadway Cafeteria

Broadway Cafeteria, an American Restaurant based in Lagos State, is recruiting suitably qualified candidates to fill the position below:

Job Position: General Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities
General:

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance.

Financial:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

Food Safety and Planning:

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.
• Estimate food needs, place orders with distributors and schedule the delivery of fresh food and supplies.

Guest Service:

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Operational Responsibilities:

• Ensure that proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Investigate and resolve complaints concerning food quality and service.

Personnel:

• Provide direction to employees regarding operational and procedural issues.
• Interview employees. Direct hiring, supervision, development and, when necessary, termination of employees.
• Conduct orientation, explain the company Policy, and oversee the training of new employees.
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs. Approve schedules and ensure that the restaurant is staffed for all shifts.

Requirements

• Interested candidates should possess a Higher National Diploma / B.Sc Degree with 5 - 9 years relevant work experience.

Method of Application
Interested and qualified candidates should send their CV to: kemi@cafeterianigeria.com using the Job position as the subject of the mail.