Hotel IT Support Job at ICT Networld Limited

ICT Networld prides itself in providing leading-edge ICT solutions that stems from our in-depth knowledge and experience within this niche industry meaning we are confident we can develop the right solution each and every time. Our e-Marketing Consultancy combines very high service levels with outstanding marketing approaches and initiatives that generate long-term commercial value for our clients.

Whether you are a business that wants specific marketing help and advice or you are looking to out-source the whole of your marketing activity, we research, plan and deliver thoughtfully and intelligently – and all at affordable prices.

We are recruiting to fill the position below:

Job Position: Hotel IT Support
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
• Responsible for troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Responsible for doing Root Cause Analysis on a problem.
• Responsible for general network setup and device configuration.
• Responsible for server hardware, Disk storage technology, I/O devices.
• Responsible for network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Responsible for Active Directory, Management and Implementations.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
• Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
• Managing Disaster Recovery Process and ensuring regular daily backup is taken.
• Antivirus setup and day-to-day support.
• Responsible for assigning and take the report from the IT team.
• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Ensure that policies and procedures relating to PCI compliance are updated.
• Maintains a system error/progress logbook and deals with reported problems.
• Responsible to ensure that IT Audit points are implemented as per relevant Standard Operating Procedures.
• Monitors and maintains a proper inventory of hardware and software license.
• Is aware of IT Security Policies and ensures implementation through regular staff training.
• Keep updated with latest hotel technology and security risks on a regular basis.
• Responsible for performing other IT or Systems related task assigned by the management.

Qualifications

• Bachelor's Degree / HND / OND qualification.
• 2 - 6 years of work experience.
• CCNA, MCITP, MSCE, or any related certification.
• IT working Experience In a Hotel is an added advantage.

Salary
N70,000 - N120,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: hr@shs.com.ng using the Job Title as the subject of the mail.