Live Chat Intern Recruitment at Crowned Gear
Crowned Gear is an established fashion store with a rich collection of high-quality clothing and accessories for men and women. We pride ourselves in innovative, culture-rich, and modern fits for you. Our services are top-notch and our designs are exquisite.
We are recruiting to fill the position below:
Job Position: Live Chat Intern
Job Location: Lekki, Lagos
Employment Type: Full-time
Work Schedule: Hybrid
Job Description
- Fulfil all customer order requests and communicate customer information with the inventory manager for delivery purposes.
- Adhere to company live chat scripts, policies, and procedures.
- Up-sell and Cross-sell products and services to all customers.
- Maintain current knowledge of products and resources to assist customers with their questions.
- Handle and carefully respond to all customer inquiries with accuracy and efficiency.
- Provide excellent customer service through active listening.
- Work with confidential customer information.
- Aim to resolve issues on the first customer interaction by being proactive.
Requirements and Skills
- Minimum Qualification: Bachelor’s Degree.
- At least 1 year of customer service and live chat experience.
- Excellent verbal & written communication skills.
- Strong time management & organizational skills.
- Ability to multitask
- Emotional Intelligence and control abilities.
- Female candidate preferred.
Salary
N50,000.00 per month.
Method of Application
Interested and qualified candidates should send their Resume / CV in PDF to: Bolajoko.Ajala@crownedgear.com using the Job position and their Location as the subject of the email.
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