Customer Care Representative Job in Oyo

Our construction business is about building. The project can be anything great that can bring, the growth and development of any organization that needs our services.

We are recruiting to fill the position below:

Job Position: Customer Care Representative

Job Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.

Requirements

• Candidates should possess a Bachelor's Degree / HND / NCE / OND qualification with 1 - 5 years of work experience.

Salary
N70,000 - N80,000 / month.

Method of Application
Interested and qualified candidates should forward their CV to: magnitudefirm1@gmail.com using the Job Position as the subject of the email.