Maintenance Supervisor Job at Moove

Moove is on a mission to redefine what large-scale rideshare leasing and vehicle ownership look like in Africa. We are developing an innovative model to rapidly improve the availability of vehicles for on-demand ridesharing services across major metro cities while also creating sustainable jobs for drivers

We are recruiting to fill the position below:

Job Position: Maintenance Supervisor

Job Location: Lagos
Department: Operations

About the Team


  • Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

About the Role

  • We are looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the Maintenance Supervisor, reporting to the Maintenance Manager.
  • As a Maintenance Executive; you will be responsible to take calls from dealers and repairs facilities requesting authorisation to conduct maintenance; service and repairs on our fleet. 
  • You are required to ensure that the work being done on these transactions is relevant and within cost targets. 
  • You are to issue orders and approve the invoices against these orders for final payments.

What You’ll be Doing

  • Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to the fleet.
  • Take calls from suppliers seeking authorization to conduct maintenance and repairs.
  • Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
  • Ensure quality, compliance, and safety of Moove's assets
  • Control and monitor repair costs (parts and labour) in line with the maintenance fund
  • Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
  • Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
  • Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
  • Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that the uptime of the Fleet is maximised
  • Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
  • Ad Hoc investigations and solutions as required from time to time.

Job Requirements
What You will need for this position

  • Candidate must possess a High School Certificate
  • Associates or Technical degree in Motor Mechanics would be advantageous
  • 5-7 years of fleet maintenance experience preferred.
  • Competent in Motor Mechanics
  • Hands-On Fleet Industry Experience is a must
  • Strong customer service and organisational skills required
  • Attention to detail is compulsory
  • Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred
  • KPIs that will be measured after you start
  • Time-bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )
  • Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery)
  • Collation of all data and aligned team to resolve issues timely closure of Repair complains
  • Handle team of On Road support
  • Workshop overview coordination for issuing vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents
  • Guidance/decision for insurance claim vs repairs
  • Coordination with RSA/Towing Crane for workshop allotment geography-wise.
  • Guidance/decision for insurance claim vs repairs if claim then Claim Intimation documentation, Workshop visits
  • Coordination with workshop/Surveyor on daily status
  • Insurance Google sheet updates
  • Daily report on claims

Who You'll Be Working with:

  • Directly reporting to our Maintenance Manager, and closely working with our Operations Team.