Customer Service Officer Recruitment at Tenportion International Limited

Tenportion International Limited is a Fintech company that provides quick loans to customers vis an online process.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Monitor accounts to identify overdue payments.
• Make calls to customers about their loan repayments.
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts.
• Negotiate payment plans and schedules.
• Conduct collections process on each customer that includes, phone calls, emails and text messages.
• Develop collection methods that bring in revenue and ensure full repayment of loans.
• Process payments and refunds.
• Keeping accurate records and reports on collection activities.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND qualification.
• 1 year of work experience.

Salary
N50,000 monthly

Method of Application
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job position as the subject of the email.