Customer Service Representative Job at GUO Transport Company Limited

GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Position: Customer Service Representative
Job Locations: Lekki Phase I and Ejigbo - Lagos
Employment Type: Part-time

Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Resolve customer complaints via phone calls and emails
• Escalate all exceptions for resolution
• Manage and track inbound and outbound items on a daily basis.

Requirements

• Candidates should possess a Bachelor's Degree / HND / OND qualification
• 0 - 2 years of relevant experience
• Fluent in written and spoken English
• Proficiency in Microsoft Office.
• Applicants should be resident in Ejigbo or Lekki Phase One.

Method of Application
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job position as the subject of the email.