Customer Service Intern Recruitment at Plex Consult

Plex Consult Is One of Nigeria's Leading Consultancy Firm. We aim to Provide the Best Consulting Service In Various Spheres of The Individual and Organisation Capacity such as Business, Human Resourcing and Staffing, ICT, Soft and Hard Skills Acquisition, investment amongst Others. Plex company commitments are at the core of our corporate purpose.

We are recruiting to fill the position below:

Job Position: Customer Service Intern
Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Assist with questions, provide information, collateral, remotes
• Stock equipment and supplies
• Monitor customer support electronics in lobby and report issues to store manager
• Consider full billing system access & use as customer experience troubleshooting specialist
• Assisting with Real estate assessments in preparation for '17 budget (store location analysis, maps)
• Updating critical information on the store database (200 stores) – gathering information, etc
• Reviewing mapping data accuracy for all stores in various search engines
• Searching social media to understand potential gaps and opportunities we may have promoting and responding to issues related to stores

Requirements

• Candidates should possess a Bachelor's Degree qualification.
• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Ability to share work among a customer service team
• Attentiveness and patience
• Time-management skills
• Ability to find the positive in any situation

Salary
N90,000 - N150,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: plexconsultinghr@gmail.com using the Job position as the subject of the email.