IT Support Executive Job at Metro and Castle

Metro and Castle Limited is a premier real estate company based in Lagos. We offer a full range of real estate services, including construction, leasing, brokerage, and facility management. We have been in business since 2014, with plan to deliver 200 units of affordable housing within 5 years. We believe everyone deserves a roof over their head, so our goal is to deliver distinctive properties in a seamless manner. 

Our brand is an eloquent evolution of white glove service when it comes to the delivery of real estate projects in Nigeria and indeed sub-Saharan Africa. It’s a bold and tenacious story about seeking the best quality materials, adopting the best processes and wrapping these up in an experience that exceeds the expectations of clients in an attempt to never be described as mediocre.

We are recruiting to fill the position below:

Job Position: IT Support Executive
Job Location: Ajah, Lagos
Employment Type: Full-time

Responsibilities

• Manage the end-to-end IT operations of the Firm. This includes planning, organizing, directing, controlling and evaluating the operations of information systems and electronic processing;
• Provide network design, installation, monitoring, management, and troubleshooting for WAN and LANs.
• Ensuring equipment interface setup and maintenance
• Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Scheduling upgrades and security backups of hardware and software systems.
• Troubleshoot all technology issues.
• Maintain log and/or list of required repairs and maintenance.
• Performing other related duties and responsibilities as directed.
• Work with end users to identify and deliver required PC service levels.
• Liaise with, and provide training and support to, end users and staff on computer operation and other issues.

Required Qualifications

• B.Sc / HND in Computer Science, or other related fields.
• Proven Experience as an IT Support (minimum of 2 years)
• Excellent technical knowledge of network and PC hardware, including Microsoft platform
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting
• Ability to provide extensive equipment support experience with PCs
• Working technical knowledge of current network protocols, operating systems, and standards
• Excellent written and verbal communication skills.
• Strong decision-making and problem-solving skills.
• Candidates living on the Island are strongly advised to apply.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@metroandcastle.com.ng using the Job position as the subject of the email.

Note: Candidates living on the Island are strongly advised to apply.