E Commerce Officer Job at SIMS Nigeria Limited

SIMS Nigeria Limited - We specialize in the assembly, distribution and sales of consumer electronics from major brands such as - Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic.

Our business started out in 1987 and since then we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

We are recruiting to fill the position below:

Job Position: E Commerce Officer

Job Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate must be analytical, proactive and result-oriented. In addition, he must be trustworthy and accountable.

Job Descriptions & Daily Work Schedules

• Daily order processing on both Jumia (Samsung store and Royal online store) and Konga (Sims online store).
• Follow up on raising LTR then LTO for delivery.
• Follow up with the central warehouse for delivery.
• Daily Stock/ pricing Update/ Co-ordination between Graphics team and deployment of Pictures on the websites on daily basis.
• Customer care line management- dealing with customer enquires/ complaints.
• Back end seller centre update.
• Payments confirmation and posting for new payments.
• Return to stock processing for fresh return items from Jumia and Konga.
• Weekly reconciliation with the credit control department.
• Market Visit – as per specific instructions.
• Price & Stock Update for all E – Commerce Clients.
• Claiming of Non – Paid / Unaccounted Invoices/ Damaged Items from Various Online Clients.

Reports Needed from you on Weekly basis:

• Competitors Selling Price Review Analysis. - Online Sales Platform.
• Weekly Activities Report.
• Market Visit Report.

Report Needed on Daily Basis:

• Progress & Activity report for that particular day.
• Any other assignment given.

Requirements / Qualification

• B.SC degree.
• 3yrs experience
• Ability to communicate on-line.
• Ability to design.
• Ability to test, collate and analyse data.
• Marketing automation skill.
• E-mail marketing skill.
• Organizational skill
• Proficient in microsoft suites-MS word, Excell & Powerpoin
• 30-38 years