Client Service Executive Job at EL-Lab Medical Diagnostics and Research Center
EL-Lab Limited is a Medical Diagnostic and Research Centre with over 22 years of experience in Medical Laboratory and Diagnostic services.
We are recruiting to fill the position below:
Job Position: Client Service Executive
Job Location: Ijesha, Surulere, Lagos
Employment Type: Full-time
Job Functions / Responsibilities
- Proper data entry of patient information and payments on Laboratory Information System in an accurate and timely manner
- Follow through with customer inquiries, investigating and resolving customer complaints in a timely manner, and escalating when necessary.
- Communicate with customers in a courteous, friendly, and professional manner
- Inquire, clarify, and confirm customer requirements and understanding of the solution
- Notify clients of test results in a timely and accurate manner
Requirements
- Candidates should possess a Bachelor's Degree with a minimum of 1-year post-NYSC experience.
- Must be a fast learner
- Applicants must be patient-friendly and have client-care etiquette.
- Applicants must reside around Surulere and its environs.
- Must have good communication skills
- Must be computer literate
Method of Application
Interested and qualified candidates should send their CV and Application Letter to: joy.asuquo@el-lab.org using the position as the subject of the email.
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