Client Service Executive Job at EL-Lab Medical Diagnostics and Research Center

EL-Lab Limited is a Medical Diagnostic and Research Centre with over 22 years of experience in Medical Laboratory and Diagnostic services.

We are recruiting to fill the position below:

Job Position: Client Service Executive

Job Location: Ijesha, Surulere, Lagos
Employment Type: Full-time

Job Functions / Responsibilities


  • Proper data entry of patient information and payments on Laboratory Information System in an accurate and timely manner
  • Follow through with customer inquiries, investigating and resolving customer complaints in a timely manner, and escalating when necessary.
  • Communicate with customers in a courteous, friendly, and professional manner
  • Inquire, clarify, and confirm customer requirements and understanding of the solution
  • Notify clients of test results in a timely and accurate manner

Requirements

  • Candidates should possess a Bachelor's Degree with a minimum of 1-year post-NYSC experience.
  • Must be a fast learner
  • Applicants must be patient-friendly and have client-care etiquette.
  • Applicants must reside around Surulere and its environs.
  • Must have good communication skills
  • Must be computer literate

Method of Application
Interested and qualified candidates should send their CV and Application Letter to: joy.asuquo@el-lab.org using the position as the subject of the email.