Front Desk Personnel Job at MacTay Consulting

MacTay Consulting is one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Position: Front Desk Personnel

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Ability to manage cleaners, drivers and low skilled roles.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain patients records and files.
• Oversee the office budget.
• Directing patients to their clinical rooms and informing nurses when necessary.

Job Requirements

• HND / BSc in any field or a relevant qualification.
• 1 - 2 years of proven experience in a similar role.
• Previous experience in a medical spa
• Experience working in a spa for high end customer.
• Superb written and verbal communication skills.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping with various required tasks.

Salary
N70,000 - N80,000 / month.