Business Operations Associate Job at Aza Finance

AZA Finance is an established provider of currency trading and cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, AZA is able to significantly lower the cost and increase the speed of business payments to, from and across frontier markets.

Our API product provides both wholesale currency purchase and retail settlement via our robust API while our Web-Based platform is our B2B over-the-counter product that caters to businesses with wholesale currency needs, especially those paying partners and suppliers.

Our partners utilise our hybrid financial infrastructure and deep local knowledge to manage liquidity and send payments to dozens of bank networks, mobile money operators and payments aggregators across Africa. Licensed by the UK’s FCA and the Bank of Spain, AZA is a market-maker in every major African currency. AZA was founded in 2013 and now has offices in Nairobi, Lagos, London, Luxembourg, Madrid, Kampala and Dakar.

We are recruiting to fill the position below:

Job Position: Business Operations Associate

Job Location: Lagos, Nigeria
Job Type: Contract 6 months
Category: Business Operations

Job Summary

• The Business Operations Associate is responsible for providing quality administrative support to the Nigeria team by ensuring the smooth running of the office as well as covering a wide range of tasks and activities including (but not limited to) facility management, travel and accommodation logistics, administrative support required for business expansion.
• The Business Operations Associate will play a crucial role in streamlining processes, operations and activities in their jurisdiction.

Key Responsibilities
Office Operations:

• Manage office-related equipment, suppliers and invoices;
• In-person and virtual IT support and ensure any question or complaint which cannot be resolved is escalated to the appropriate person
• Act as information security delegate to ensure compliance of employees worktools with company standards
• Ensure office equipment and facilities (e.g. printers, photocopier) are maintained;
• Serve as the contact person for vendors including: bills, supplies, shipping, maintenance, mailing, errands and shopping
• Requisition for petty cash and ensure office supplies are always stocked up
• Organise for team events and meetings including booking venues, arranging for transport and accommodation
• Manage contract and price negotiations with office vendors and service providers
• Plan in-house or off-site activities, like conferences, team buildings and celebrations
• Maintain and update inventory of office furniture, equipment and fittings
• Organize the office layout and order stationery and equipment
• Manage security of the office facilities always by ensuring strict adherence to safety procedures.

Business Support:

• Support the Legal & Compliance and Finance team with completing account opening and compliance forms, gather due diligence and supporting documentation
• Execute knowledge management activities by ensuring that corporate documents are gathered, organised in Google drive and regularly updated.
• Support team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency.
• Manage the signing, notarizing, translation and delivery of documents to the appropriate stakeholders.
• Support new employee onboarding by ensuring availability of necessary work tools prior to resumption, conducting tours of facility, and ensure availability of work tools

Administrative Support:

• Schedule internal and external meetings;
• Coordination of all travel and accommodation requests (domestic and international);
• Support the team in coordinating offsite/virtual gathering & annual festive event in December and any other ad hoc events throughout the year;
• Support the collection, submission, and approval of expense reports by maintaining a record of daily expenses in the office and submit to the finance team monthly
• Provide support to the resourcing element of the team when capacity allows;

Requirements

• Undergraduate Degree or equivalent experience.
• A minimum of three years’ experience in an administrative support role. Experience supporting executives is an added advantage.
• Passion for improving the processes, systems and efficiency;
• Aware of and able to navigate diverse cultural backgrounds and leadership levels;
• A self-starter with a high degree of energy and careful attention to detail.
• Strong sense of initiative and a process-improvement mindset.
• Highly flexible, creative problem solver, with a strong ability to multitask.
• Excellent oral and written communication skills.
• Strong interpersonal skills
• Execute and exhibit good judgment
• High level of professionalism.
• Superb organizational and time-management skills.
• Excellent computer skills; proficient or advanced skill in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and experience with data management
• A demonstrated ability to plan effectively, but the flexibility to handle the unexpected
• High tolerance for ambiguity, changing work priorities and deadlines, and a willingness to take on responsibilities and to prioritize own work on multiple projects.

Benefits

• Competitive salary
• Casual work environment
• Great work-life balance
• We value autonomy
• Environmental-friendly (we try to use as less paper as possible!)
• Opportunity for growth for all our employees
• …and more!