IT Support Officer Job at Rosabon Financial Services

Rosabon Financial Services Limited - Award winning Rosabon Financial Services is a member of the Concept Group. Licensed by the Central Bank of Nigeria, CBN on April 22, 1993 and being a long standing member of the Equipment Leasing Association of Nigeria (ELAN), the organization has evolved into Nigeria’s leading Non-Banking Financial Intermediary and Equipment Leasing firm focused on niche and general markets.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• Delivery of IT Support services to internal users, user incident resolution and solutions implementation, updates and upgrades, network and systems support, technical and incident recording, and administration

Duties & Responsibilities

• Installing and configuring computer hardware, software, systems, network printers, and scanners
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Responding in a timely manner to IT service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing IT equipment as necessary & Testing new technology
• Training of users on new IT initiatives
• Maintaining & supporting Active Directory services in your organization as well as configuring users on these services
• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Provide Level-1/2 support and troubleshooting to resolve issues
• Performing disaster recovery operations and data backups when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 2 - 3 years of work experience.

Method of Application
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job position as the subject of the email.