Marketing / Customer Relation Officer Job at BSS CONULTING LIMITED

BSS Consulting engages in HSE, Consultancy, Outsourcing and Training. We render services for manufacturing, Oil and Gas, Financial Institution and other corporate organization. The company was incorporated on 26th October, 2003 (RC 498083).

We are recruiting to fill the position below:

Job Position: Marketing / Customer Relation Officer

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Managing and improving existing and new customer relationships;
• Monitoring the impact of the marketing strategies adapted and making necessary changes.
• Responsible for overseeing the planning, development, and execution of the marketing and advertising initiatives.
• Stay up to date with the latest technology and best practices.
• Ensure proper documentation and prompt treatment/handling of all customer inquiries, requests and complaints (via phone, email and live chat or any tool provided for such activities).
• Provide weekly reports of all activities, issues raised and recommendations to the Management.
• Set marketing and operational strategies for each individual unit and ensure adequate and effective planning, implementation, and management of these strategies.
• Monitor the relationship between the customers and employees.
• Any other duties as assigned by the management.
• Responsible for establishing and managing relationships with customers in need of the firm’s logistics and courier services.
• Represent the firm in negotiating and building relationship with shippers and carriers.
• Responsible for aiding successful pick-up and delivering, and over the road assistance while customers’ freight moves all around.
• Responsible for overseeing the movement of clients’ goods, ensuring that they are picked up, transported, and delivered on time to their satisfaction.
• Responsible for promoting.d analysis to evaluate trends, brand awareness and competition ventures.

Requirements

• B.Sc / BA / HND in Marketing, Business Administration or relevant field.
• Minimum of 3 years experience in Logistics/courier Organization.
• Solid knowledge of marketing techniques and principles.
• Excellent knowledge of MS Office and marketing software.
• Thorough understanding of social media and web analytics.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.

Method of Application
Interested and qualified candidates should send their CV to: bss_consulting@yahoo.com using the Job Title as the subject of the mail.
Or Submit Physically at:
No 7, Ogunlana Drive,
Surulere, Lagos State.