Call Center Agent Job at Interra Networks

Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.

We are recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Abuja

Requirements
Interested candidates Must:

  • 0 years’ experience in a call center or customer service environment.
  • Have good understanding of English, Igo and Hausa Languages respectively.
  • Have accurate comprehension, interpretation and capturing of information.
  • Accuracy and timely response to calls.
  • Proficient in usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • Good data entry and typing skills.
  • Excellent communication skills.
  • Ability to understand individual differences.
  • Problem-solving skills.
  • Should be able to work Mondays to Saturdays and at any other time required.
  • Proficiency in driving Sales will be an added advantage.