Call Center Agent Job at Interra Networks
Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.
We are recruiting to fill the position below:
Job Position: Call Center Agent
Job Location: Abuja
Requirements
Interested candidates Must:
- 0 years’ experience in a call center or customer service environment.
- Have good understanding of English, Igo and Hausa Languages respectively.
- Have accurate comprehension, interpretation and capturing of information.
- Accuracy and timely response to calls.
- Proficient in usage of Microsoft packages.
- Knowledge of customer service telephony and technology.
- Good data entry and typing skills.
- Excellent communication skills.
- Ability to understand individual differences.
- Problem-solving skills.
- Should be able to work Mondays to Saturdays and at any other time required.
- Proficiency in driving Sales will be an added advantage.
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