Customer Service Officer Job at TruPurpose Job Shop Limited

TruPurpose Job Shop Limited is a Management Consultancy firm located in Ibadan. We are licensed by the Federal Ministry of Labour and Employment, and have been in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Moniya, Ibadan - Oyo,
Employment Type: Full-time

Job Responsibilities

• Communicating with customers across various channels
• Performing marketing activities from the office
• Cross-selling & up-selling products & services
• Acknowledging & resolving customer complaints
• Ensuring customer satisfaction & ensuring professional customer support

Job Requirements

• Candidates should possess an HND / Bachelor's Degree qualification in Marketing, Public Administration, Mass Communication or Business Administration or its equivalent
• MUST have 3 - 5 years relevant experience as a Customer Service Officer or a related role
• Fluent in Igbo (Hausa is an added advantage)
• Female/Male
• Age between 28 - 40 years old
• Must be Married
• MUST reside around Moniya
• Excellent communication skills
• Customer service-oriented
• Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint
• Possessing sales skills (cross-selling & up-selling) is an advantage

Salary
N50,000 - N60,000

Method of Application
Interested and qualified candidates should send their Application Letter and CV to: trupurposejobs@gmail.com using “Customer Service Officer - Moniya” as the subject of the email.