Graduate Tele Sales Agent Recruitment at Reliance HMO

Reliance Health (www.reliancehealthinc.co) is a post Series A YC company using data and technology to make healthcare more affordable and accessible. We’re growing super-fast and expanding to multiple countries. In addition to YC, we are backed by Tencent, Partech and WTI.

We are recruiting to fill the position below:

Job Position: Tele Sales Agent
Job Location: Gbagada, Lagos
Employment Type: Full-time

Job Summary

  • This role is charged with improving conversion rates from inbound leads, expanding customer accounts through upsells and reducing churn through telesales.

Job Description

  • Engage inbound leads by qualifying them over the phone and converting qualified leads to customers
  • Look out for opportunities to upsell customers on premium products or expanding their accounts
  • Reduce churn by helping customers solve payment problems and resolving service quality problems
  • Onboard new customers and educate them on the service offering.

Job Experience

  • Minimum of B.Sc / HND from a recognised tertiary institution.
  • 0 - 2 years post NYSC experience.
  • Sales / Telesales experience is an added advantage
  • Excellent negotiation and persuasion abilities.
  • Excellent oral communication skill.
  • Creative thinking and problem-solving skills.