Ongoing Recruitment at Citibank Nigeria Limited

The company was formerly known as Nigeria International Bank Ltd and changed its name to Citibank Nigeria in 2008. Today it employs about 300 people and operates 12 branches in Lagos, Abuja, Port Harcourt, Warri, Kano, Bonny, Aba, Lanlate and Ososa. As at December 31, 2016, it had over NGN 600 billion in total assets. Citibank Nigeria is owned by Citibank Overseas Investment Corporation, a subsidiary of Citibank N.A. (USA).

We are recruiting to fill the following positions below:

1.) Cash and Trade Processing Representative

Job Req ID: 23622025
Job Location: Lagos
Job Family Group: Operations - Transaction Services
Job Family: Cash Management
Time Type: Full time

Overview

• Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility.
• It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

Success Profile:

• You’ll have strong communication, planning and organizational skills which will benefit you and the team
• Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity

Responsibilities

• The Cash and Trade Processing Representative is an entry level role responsible for processing varied cash & trade operation tasks in coordination with the Transaction Services team
• Identify referral opportunities for new products and services based on client's financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• The overall objective is to perform multiple processing activities of limited complexity in a fast-paced environment, while focusing on quality, details and accuracy.
• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer services.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, processing incoming/outgoing cash deposits, and maintaining branch vault cash.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable  laws, rules and regulations, adhering to policy, applying ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Trade Ops service support.

Qualifications
Education:

• First Degree in any discipline.

Others:

• 1 year of relevant experience
• Customer Service experience
• Effective problem solving and communication skills
• Money handling experience
• Ability to work well in a team oriented environment.

Click here to apply online

2.) Transaction Services Senior Analyst

Job Req ID: 23616659
Job Location: Lagos
Job Family Group: Operations - Transaction Services
Job Family: Cash Management
Time Type: Full time

Overview

• Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility.
• It ensures global transactions flow smoothly around the clock, wherever we do business.
• Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

Success Profile

• You’ll have strong communication, planning and organizational skills which will benefit you and the team.
• Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity

Responsibilities

• The Transaction Services Senior Analyst is an intermediate level position responsible for providing analytic and administrative support to various securities related functions, in coordination with the Transaction Capture team.
• The overall objective of this role is to support traders, maintain position records, and improve process efficiency.
• Oversee responses to requests and deliverables with internal and external clients and vendors
• Utilize knowledge of how own team coordinates with the sub function and contributes to the objectives of the overall business
• Contribute to the development of new techniques and processes and for the area or function
• Evaluate moderately complex and variable issues with substantial potential impact
• Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
• Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
• Provide feedback on project related activities informal guidance or on-the-job-training to new team members
• Lead ad hoc projects as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

• Bachelor's Degree / University Degree or equivalent experience
• Master's Degree preferred

Qualifications:

• Candidates must have a minimum of 15 years of post-graduation experience, out of which at least 10 years must have been in the banking industry and at least 3 years as Senior Manager.
• Evidence of experience in at least three (3) major areas of banking operations
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Effective people management, leadership and development skills
• Demonstrated ability to conduct stakeholder management activities
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills.

Click here to apply online

3.) Transaction Services Senior Analyst

Job Req ID: 23616659
Job Location: Lagos
Job Family Group: Operations - Transaction Services
Job Family: Cash Management
Time Type: Full time

Overview

• Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility.
• It ensures global transactions flow smoothly around the clock, wherever we do business.
• Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

Success Profile:

• You’ll have strong communication, planning and organizational skills which will benefit you and the team.
• Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity.

About the job

• The Cash & Trade Processing Senior Analyst is an intermediate level position responsible for providing analytic and administrative support to various securities related functions, in coordination with the Transaction Capture team.
• The overall objective of this role is to support traders, maintain position records, and improve process efficiency.

Responsibilities

• Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
• Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
• Contribute to the development of new techniques and processes and for the area or function
• Evaluate moderately complex and variable issues with substantial potential impact
• Lead ad hoc projects as required
• Provide feedback on project related activities informal guidance or on-the-job-training to new team members
• Oversee responses to requests and deliverables with internal and external clients and vendors
• Utilize knowledge of how own team coordinates with the sub function and contributes to the objectives of the overall business
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Bachelor’s Degree / Univeristy Degree or equivalent experience
• Candidates must have a minimum of 15 years post-graduation experience, out of which at least 10 years must have been in the banking industry and at least 3 years as Senior Manager.
• Master’s degree preferred.
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Evidence of experience in at least three (3) major areas of banking operations
• Effective people management, leadership and development skills
• Demonstrated ability to conduct stakeholder management activities
• Attention to detail and intermediate problem solving skills.

Click here to apply online