Receptionist Job at Complete Hotel Services Nigeria Limited (CHS)

Complete Hotel Services Nigeria Limited (CHS) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.

We are recruiting to fill the position below:

Job Position: Receptionist
Job Location: Egbeda, Lagos
Employment Type: Full-time

  • Welcome and greet guests
  • Answer and direct incoming calls

Job Description


  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • Issue room keys and direct guests to their rooms
  • Maintain clear and accurate records of guest room bookings
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Close guest accounts and check guests out
  • Review accounts and charges with guests during the check-out process
  • Process accurate payment of guest accounts
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area
  • Inform guests of hotel rates and services
  • Make and confirm reservations for guests
  • Ensure proper room allocation
  • Register and check guests in
  • Confirm relevant guest information
  • Verify guest's payment method
  • Verify and imprint credit cards for authorization
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Receive and transmit messages for guests
  • Listen and respond to guest queries and requests both in-person and by phone
  • Provide accurate information about services

Requirements

  • Candidates should possess an OND qualification
  • Minimum of 3 - 5 years experience.

Method of Application

Interested and qualified candidates should send their CV to: completehotels@gmail.com using the job title as the subject of the mail.