Job Vacancies at So Fresh

So Fresh is a healthy food company with operations across Nigeria. At So Fresh, we believe food should be fresh and close to nature as much as possible; hence, we create tasty, fresh, delicious healthy food options.

We are recruiting to fill the following positions below:

1.) Restaurant Team Member

Job Locations: Agungi, Ikate & Lekki Phase 1 - Lagos
Employment Type: Full-time

Job Summary


  • Perform food preparation; from prepping, treating to processing the food.
  • Prep and treat fresh produce and vegetable e.g., dicing, cracking, scraping, mixing, grating etc. for each shift work.
  • Responsible to produce orders and requests from walk-in customers, Help Desk reps or as instructed by the Outlet Manager.

Requirements

  • Minimum of SSCE certificate or its equivalent
  • 0 - 3 years of relevant work experience.
  • Kitchen/food production experience is an added advantage.
  • Ability to work effectively in a fast-paced work environment.
  • Willingness to work on a shift basis and weekends.
  • Genuine interest in production of healthy meals.
  • Candidate must live close to desired work location: Agungi Lekki, Ikate Lekki, Lekki Phase 1.

Salary
N38,000 - N45,000 Monthly.

Application Closing Date: 31st December, 2023.

Method of Application
Interested and qualified candidates should forward their Resume to: recruitment@sofreshng.com using the Job Position and the preferred Location (i.e., "Outlet Team Member - Agungi Lekki") as the subject of the email.

 

 

2.) Shift Supervisor (Food / Retail)

Job Location: Opebi, Ikeja, Lagos
Employment Type: Full-time

Job Summary

  • To provide leadership to the team members by overseeing the operations and management of the outlet daily with the aim to maximize profit while minimizing cost.

Requirements

  • Minimum of OND, HND, or B.Sc qualification
  • 3 - 5 years of experience in the food/retail industry
  • Minimum of 2 years of experience in a supervisory role in the food/retail industry
  • Ability to work effectively in a fast-paced work environment.
  • Excellent record keeping and supervisory skills.
  • Candidate should live close to Ikeja.

Application Closing Date: 20th December, 2023.

Click here to apply online

 

 

3.) Online Sales Officer

Job Location: Opebi, Ikeja - Lagos
Employment Type: Full-time

Job Summary

  • The Online Sales Officers will conduct So Fresh’s retail activities exclusively online.
  • This involves serving customers by providing product and service informationresolve customers’ concerns, complaints and obtain feedback and Ensure sales are closed at the stipulated time.
  • We are currently recruiting Online Sales Officers at So Fresh. So Fresh is a healthy food company with outlets across Nigeria.
  • At So Fresh, we believe food should be fresh and close to nature as much as possible, hence we create tasty, fresh, delicious healthy food options.

Job Description

  • Responsible for the smooth running of the online retail store of So Fresh.
  • Monitor all online orders via social media platforms, email and website
  • Properly process all online orders via social media platform and website and send them to the corresponding personnel.
  • Manage the front end of the So Fresh website to manage sales.
  • Stay abreast of all So Fresh posts on all social media platforms per time.
  • Promptly respond to customers’ comments, direct messages, enquiries, email, and complaints in an appropriate manner.
  • Utilize the online sales channel to advance the company’s sales agenda.
  • Intermittently check all So Fresh social media handles to respond to customers promptly.
  • Liaise with customers to follow up on resolution of complaints or clarification of orders made.
  • Document customer complaints, resolution, and root causes if possible.
  • Responsible for the smooth running of the online retail store of So Fresh.
  • Monitor all online orders via social media platform, email and website.
  • Properly process all online orders via social media platform and website and send to corresponding personnel.
  • Manage the front end of the So Fresh website to manage sales.
  • Intermittently check all So Fresh social media handles in order to respond to customers promptly.
  • Promptly respond to customers’ comments, direct messages, enquiries, email, and complaints in an appropriate manner.
  • Utilize the online sales channel to advance the company’s sales agenda.
  • Liaise with customers to follow up on resolution of complaint or clarification of orders made.
  • Document customer complaints, resolution and root causes if possible.
  • Stay abreast of all So Fresh posts on all social media platforms per time.
  • Perform data analysis of key metric and related sales targets via the website, social media, email etc.
  • Prepare report on the effectiveness of marketing communications across all channels.

Requirements

  • Minimum of B.Sc or HND certificate in a relevant field
  • 1 -3 years’ experience in helpdesk/customer service in the food industry
  • Proven experience as an Online Sales Officer or similar role
  • Experience with B2C sales on social media and website
  • Ability to always remain professional and courteous with customers.
  • Computer literacy is highly required.
  • Practical knowledge of analytics tools and the ability to set up tracking/reporting mechanisms to capture key business metrics
  • Working knowledge of customer service principles & practices
  • Willingness to work on a shift basis and weekends.
  • Possess excellent telephone etiquette.
  • Candidate must live close to the desired work location: Opebi, Ikeja.

Salary
N65,000 - N75,000 / month.

Application Closing Date: 20th December, 2023.

Click here to apply online

 

 

4.) Team Member / Cashier

Job Location: Wuse, Abuja
Employment Type: Full Time

Job Summary

  • Perform food preparation; from prepping, treating to processing the food. Prep and treat fresh produce and vegetable e.g., dicing, cracking, scraping, mixing, grating etc. for each shift work.
  • Responsible to produce orders and requests from walk-in customers, Help Desk reps or as instructed by the Outlet Manager.

Requirements

  • Minimum of SSCE certificate or its equivalent
  • Kitchen/food production experience is an added advantage.
  • Genuine interest in production of healthy meals.
  • Ability to work effectively in a fast-paced work environment.
  • Willingness to work on a shift basis and weekends.
  • Candidate must live close to desired work location: Wuse 2, Abuja.

Application Closing Date: 8th January, 2023.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@sofreshng.com using the Job Position as the subject of the mail.